Bruce has worked in the outsourced FM market for over ten years with experience in all elements of service delivery. He has a proven history in driving up customer experience standards and has spearheaded the drive to provide a ‘world class service’ in our FM business. As well as overseeing the national operations through his team of Regional Directors and Managers he takes direct control of a number of strategic accounts including Covent Garden and Equiniti. Bruce is passionate about creating a business where his team become ‘trusted advisors’ to their clients supporting our ‘in house’ feel.
About the Author
Social Value October 5, 2021
Net Zero October 5, 2021
Phillips joins Incentive’s board to focus on social value March 25, 2021