About – Incentive Tec

About us

Incentive Tec is a leading building services company, providing a comprehensive range of technical and mechanical and electrical services to organisations across a diverse range of sectors. Our technical solutions and services are designed to keep pace with rapidly changing technology and deliver the resulting cost and sustainability benefits to meet the demands of our clients and their stakeholders.

As well as planned and reactive maintenance our team can support all your predictive maintenance modelling, large or small project works as well as managing legal and statutory compliance of your whole M&E, HVAC and Fire and life safety systems.

We deliver a bespoke, yet consistent and quality service that is fully compliant with all regulatory requirements and client service targets, in a manner that yields the strongest customer experience. Each of our clients receives a tailored solution to meet their specific needs, maximising commercial value and promoting collaboration and customer longevity. This is only possible through the on-going investments we make in our people, our processes and our infrastructure, and is what sets us apart from our competitors.

All our planned maintenance services are supported by our emergency and reactive, 24/7, 365 day call out service to ensure the unfailing protection of your company’s critical services. All call out requests are answered by our helpdesk operators who will allocate suitably qualified engineers to attend site.

Key highlights:

• Self-delivery of core services by our directly employed technicians without the use of agency or sub-contracted staff.

• In-house turnkey capability for all M&E maintenance; from design through to maintenance and servicing

• A genuine desire to understand and engage with our clients’ corporate property objectives

• Recruitment and development of first class operatives, managers and staff who share our vision, values and goals

• Constantly looking for ways of improving ourselves, our people and our user experience.

Our Team

For us, our team is key. We will never tell our clients “people are our only asset” because they are not assets. Our staff are brilliant, challenging and dedicated.

Chris Windass

Managing Director

Chris joined Group in 2015 as Managing Director for Conserve. Following the acquisition and integration of ACE in 2016 and the subsequent re-branding of the combined M&E offering, he is now Managing Director for Incentive Tec

Anthony Rhodes

Finance Manager

Responsible for the financial governance and reporting of the company. Intrinsically involved in the strategic guidance of the operations team.

Damon Short

Associate Director

With key responsibilities for the service desk operation, planning and management. Additional responsibility for statutory maintenance delivery across several major accounts.

Paul Cleverley

Associate Director

With key responsibilities for the technical delivery and management of maintenance services. In addition liaison with major clients ensuring contract compliance at all times.

Alisha Henderson

Group Services Manager

In her role as group service manager, Alisha has a pivotal role, liaising directly with the group board, the Incentive tec board and the group services team. Having worked with Incentive Tec 2019, she has the ability and capacity to engage with the delivery of technical solutions across a diverse portfolio of clients.

Richard Parkinson

Senior Contract Manager

Responsible for the delivery of maintenance solutions to several key clients. Also oversee the delivery of fire and security solutions to several clients.

Craig Lyon

Operations Director

Craig supports the existing service while continuing to develop existing and new client relationships. He is committed to successful completion of all projects including providing hands-on support managing designers,

Laura Phillips

Director of HR & Social Value

As Director of HR, Laura is responsible for the overall HR strategy, guiding and managing the overall provision of Human Resources services, implementing and reviewing policies and programs for the Group through the HR Team. Leading the organisations HR functions including Learning and Development, Administration, HR Advice and Payroll she reports directly to the Board assisting and advising on people matters , contributing to long term goals of the Group and individual operating businesses.

Phil Leonard

General Manager - Fire & Security

Responsible for the delivery of fire and security solutions and liaising with key account clients and stakeholders.

Adam Sweetland

Operations Manager

With specific responsibility for the delivery of electrical engineering and the maintaining of electrical standards throughout the company. Oversees project delivery and contract compliance