To have staff who love working for us and clients who love working with us.


To give clients and staff the experience and feelings of an in-house team with all the business benefits of an outsourced one. We achieve this through true tranparency and the development and empowerment of our staff ensuring they have a desire to deliver the very highest standards in whatever they do.



Incentive FM offers a true total facilities management solution unlike any other in the market place today. Our open book commercial structure and our ability to self-deliver all main services; cleaning, security, catering, maintenance and front of house, give us a unique position in the market place and regularly helps our clients save at least 15% from their facilities costs.



Customers can engage whichever aspects of Incentive FM Group that fit their preferred service delivery model. A single service under in-house facilities management with Incentive Lynx providing security or Incentive QAS delivering cleaning. If you want to explore, multi service delivery then Incentive FM can provide all services that any workplace requires including M&E and fabric maintenance, cleaning, security, front of house, passenger services or catering services.

Update Carbon Management

By Nick Murphy, Energy & Environment Manger

Incentive Carbon Management is a division of Incentive FM Group, established to provide clients with advice and support on energy and water efficiency management.
We deliver this via a combination of in house expertise and selective partnering for product and installation solutions.
A summary of services we offer include:

ESOS – Energy Savings Opportunity Scheme
Phase 2 compliance year is fast approaching!

The Energy Savings Opportunity Scheme Regulations 2014 (ESOS) has completed its first phase for which we assisted several organisations to be compliant by completing energy assessments covering their buildings, industrial processes and transport of all UK operations. These assessments included recommendations for improvements, several of which were followed through to projects including replacement boilers and lighting. We are now into Phase #2 of ESOS with deadline compliance by 5th December 2019. Phase #1 of ESOS resulted in a mad rush for organisations to meet the deadline – our advice is to act now – several of our clients have acted upon this and are well positioned for early compliance, and in possession of impartial advice on how to reduce their energy consumption and bills.

Our Energy Assessor, Nick Murphy, is a registered Low Carbon Energy Assessor with CIBSE listed as an ESOS Lead Assessor and for the production of Display Energy Certificates (DECs).


For any advice on energy efficiency, energy certificates and wider environmental issues include water, waste, pollution prevention, etc. please Contact us

Delphi – Energy audits to EN16247 – EU and beyond.
Similar legislation to ESOS exists in all EU member states for which we have provided site based energy audits in several member states to assist one of our clients, Delphi Automotive – an automotive component manufacturer, in complying with their state legislative requirements. The format utilised was the Energy Audit Standard EN16247, which takes a logical approach and covers the three main aspect areas of Buildings, Processes and Transport. From the success of this approach, we also applied this to sites in non EU states Turkey and Morocco. This uniformity of approach permitted the senior management to recognise patterns of improvement opportunities and benchmark site of a similar activity. We have also formalised the submissions in Luxembourg and Poland for Delphi sites to complete the process for them.

Energy Projects
In addition to ESOS, EN16247 and bespoke energy assessments, we can offer services for delivering projects, statutory certificates and energy procurement: Energy projects can be delivered via Incentive’s M&E divisions and we have also partnered with a range of preferred suppliers for LED lighting and other energy efficiency products.

Other Energy
Energy isn’t only confined to electricity and gas, it also includes the fuel used in transport. When we did the ESOS assessment for Incentive FM Group we determined that transport energy was by far the biggest area of energy usage. This was collated from directly purchased fuel for fleet vehicles and also from mileage returns from staff who use their own vehicles for business use (there is a requirement under ESOS to include this). In 2015 the fuel expenditure associated with business mileage was £130k and will increase significantly following the group expansion to include Incentive TEC, SWC – all of which rely on a mobile service delivery. With this in mind we will be looking at initiatives to reduce fuel expenditure over the next year such as promoting public transport usage, remote meetings and potential fuel switches in fleet vehicles.