St Stephen’s Shopping Centre, Hull, is a 560,000sqft retail complex with an annual footfall of nearly 12 million. Incentive FM (IFM) sub-contracts its 48-strong Facilities Management team to St Stephen’s and has worked with the Centre for several years. IFM’s contract was successfully renewed for a further two years in April 2015.
Through an efficient and effective partnership St Stephen’s is now widely regarded as one of the most environmentally friendly businesses in the region. Through the implementation of various strategies the Centre has:
- reduced water usage by 75%
- reduced energy consumption by 35%
- diverted over 2,408 tonnes of waste from landfill
- saved over £186,700 on energy, water and waste costs
More recent results and improvements include:
- 39% reduction in general waste figures since August 2014
- 8% increase in food recycling in the past nine months
- 100% recycling on-site due to effective segregation stations
IFM and St Stephen’s have also implemented several leading-edge sustainable solutions ahead of any other Centre in the region. These include:
- installing a food treatment process in situ which is processing c.46 tonnes of food waste and returning over 20,000 litres of water.
- using anaerobic recycling via ReFood, Doncaster. This enables the Centre to divert around 6.3 tonnes of waste food per month, producing 1674 Kw hours and saving 2.85 tonnes of CO2.
Waste Management Performance
St Stephen’s is one of the first shopping centres in its geographic locality to introduce a food treatment process in situ – and one of the first in the UK. The equipment is enabling the Centre to separate c.46 tonnes of food waste per year at source, returning over 20,000 litres of water and improving on-site recycling figures by more than 10%.
The new technology also means the team can work ahead of the legislative changes. The system is a future-proof waste management solution that is enabling the Centre to achieve its waste management goals whilst considering the current market drivers of Cost, Food Legislation and Environmental Impact.
Other benefits include:
- Significantly reducing food waste land miles, meaning less haulage on the road
- Savings of around £2,500 per year
- Significantly reducing CO2
- Further improving St Stephen’s on-site recycling figures by more than 10%
Incentive FM via St Stephen’s has also introduced specialist waste recycling services that use the latest renewable energy systems. The Centre works with ReFood in Doncaster and provides tenants with 240 litre wheeled bins in which to dispose of their contaminated food waste. ReFood collect and transport the waste to its state of the art Anaerobic Digestion plant. This is then converted into electricity that powers 5,000 local homes. The Centre now diverts around 6.3 tonnes of waste food per month producing 1674 Kw hours and saving 2.85 tons of CO2.
Effluent discharges and raw materials
Incentive FM and St Stephen’s are working hard to create some of the most energy-efficient toilets in the area. Recent improvements include installing dual flushing toilets that save a further 500,000 litres of water per year and adjustable operation on taps set at three seconds instead of original 18 seconds.