Category Archives: Incentive Carbon Management

ICM  Partners with Pearlstone Energy

ICM Partners with Pearlstone Energy

As part of its commitment to bringing innovation and new ideas to its customers, Incentive Carbon Management (ICM) has announced that it has partnered with Pearlstone Energy, one of the UK’s leading Demand Response Aggregators. The companies will work together to design and implement a range of demand response services for ICM customers, delivering valuable insight, cost savings and new revenue streams.

As businesses become more aware of the benefits of introducing flexibility into the way they use electricity the opportunities that the demand response market offers are increasing appealing. These solutions will be designed to enable ICM’s clients to be carbon neutral and enjoy real-time energy visualisation across their facilities. Other potential benefits include zero client investment, reduced energy consumption and up to £50k/MW per annum payment for Maximum Demand Reductions. ADR technology will manage clients’ electricity demand and thereby significantly reduce their energy bills and potentially reduce their network demand charges.

For many clients this will create a new revenue stream by enabling them to sell the energy they do not need at certain times, for short periods and which they currently are unable to sell on their own. Over a 5-year contract period, on current estimates, the 3 clients that ICM currently has under review will have over £1,000,000 of electricity costs reduced.

Bill Pollard, Group Services Director at Incentive FM Group, said: “ We see demand response as a valuable and positive development for our customers but it is also an important one for us as a business. As well as being an important stakeholder for future sustainable development, and helping National Grid to provide equilibrium and the much needed capacity at times of “system distress”, it enables us to differentiate our service offering and helps us secure long term profitable relationships.”



Synopsis for Shopping Centre Magazine

Synopsis for Shopping Centre Magazine

St Stephen’s Shopping Centre, Hull, is a 560,000sqft retail complex with an annual footfall of nearly 12 million. Incentive FM (IFM) sub-contracts its 48-strong Facilities Management team to St Stephen’s and has worked with the Centre for several years. IFM’s contract was successfully renewed for a further two years in April 2015.

Through an efficient and effective partnership St Stephen’s is now widely regarded as one of the most environmentally friendly businesses in the region. Through the implementation of various strategies the Centre has:

  • reduced water usage by 75%
  • reduced energy consumption by 35%
  • diverted over 2,408 tonnes of waste from landfill
  • saved over £186,700 on energy, water and waste costs

More recent results and improvements include:

  • 39% reduction in general waste figures since August 2014
  • 8% increase in food recycling in the past nine months
  • 100% recycling on-site due to effective segregation stations

IFM and St Stephen’s have also implemented several leading-edge sustainable solutions ahead of any other Centre in the region. These include:

  • installing a food treatment process in situ which is processing c.46 tonnes of food waste and returning over 20,000 litres of water.
  • using anaerobic recycling via ReFood, Doncaster. This enables the Centre to divert around 6.3 tonnes of waste food per month, producing 1674 Kw hours and saving 2.85 tonnes of CO2.

Waste Management Performance

St Stephen’s is one of the first shopping centres in its geographic locality to introduce a food treatment process in situ – and one of the first in the UK. The equipment is enabling the Centre to separate c.46 tonnes of food waste per year at source, returning over 20,000 litres of water and improving on-site recycling figures by more than 10%.

The new technology also means the team can work ahead of the legislative changes. The system is a future-proof waste management solution that is enabling the Centre to achieve its waste management goals whilst considering the current market drivers of Cost, Food Legislation and Environmental Impact.

Other benefits include:

  • Significantly reducing food waste land miles, meaning less haulage on the road
  • Savings of around £2,500 per year
  • Significantly reducing CO2
  • Further improving St Stephen’s on-site recycling figures by more than 10%

 Anaerobic Recycling

Incentive FM via St Stephen’s has also introduced specialist waste recycling services that use the latest renewable energy systems. The Centre works with ReFood in Doncaster and provides tenants with 240 litre wheeled bins in which to dispose of their contaminated food waste. ReFood collect and transport the waste to its state of the art Anaerobic Digestion plant. This is then converted into electricity that powers 5,000 local homes. The Centre now diverts around 6.3 tonnes of waste food per month producing 1674 Kw hours and saving 2.85 tons of CO2.

Effluent discharges and raw materials

 Incentive FM and St Stephen’s are working hard to create some of the most energy-efficient toilets in the area. Recent improvements include installing dual flushing toilets that save a further 500,000 litres of water per year and adjustable operation on taps set at three seconds instead of original 18 seconds.

Delphi Chooses ICM

Delphi Chooses ICM



Delphi, the leading global supplier of mobile electronics and transportation systems, has appointed Incentive Carbon Management (ICM) to help it meet the requirements of the EU Energy Efficiency Directive which requires large organisations across Europe to conduct energy audits by December 2015.  In the UK, this law is known as ESOS for which Incentive’s Nick Murphy is a registered energy assessor, so has taken a lead role in assisting Delphi comply in several EU states including Spain, France, Austria and Poland.

Line 3 of Delphi Plant 47 in Vienna, OH. Line 3 is viewable through floor to ceiling windows in the Delphi lobby. Ricky Rhodes for The Wall Street Journal. DELPHI

The first part of the process involved writing and developing a training package, complete with handouts, exercises and a standard report template, to be delivered to Delphi staff so they could conduct energy audits on their sites to the agreed standard, EN16247 – Energy Audits.  This requires energy data to be gathered on buildings, processes and transport.  Whilst each EU member state has its own law to implement this, the EN16247 is recognised in all states as being an appropriate tool for achieving compliance.

Bill Pollard, Nick Murphy and Pleun Van Deurssen travelled to Grosspetersdorf in Austria to deliver this training over two days to the first group of 16 Delphi staff from Austria, Germany, Hungary, Poland and Romania.  All a bit nervous with language barriers at first, but that’s quite common with the mix of English, Welsh and Dutch representatives from Incentive.  A few weeks later, Nick and Pleun travelled to Barcelona to repeat the course to another group of Delphi staff, mainly from Spain, Portugal and France.  The feedback from both of these training sessions was excellent so we were invited to deliver another days training for UK staff in Leamington Spa.  Throughout all of the training sessions, social media was used to promote our activities – Twitter and Facebook.

The second stage, after the training is for Incentive Carbon to conduct energy audits on a number of Delphi sites with the assistance of some of the Delphi staff who had attended the training.  So this really was a test on finding out how the training had been received in practice, which has all been pretty good.  By the end of July Nick has completed audits in four sites in Barcelona, Krakow & Jelesnia in Poland and Epernon in France for which Pleun also assisted.

More site surveys are planned for Poland, Austria and others along with ensuring that the Delphi staff who attended training from the other sites have done their surveys too.  Then, for the third part of the process, we will also be arranging for the reports in each country to be approved by a national assessor (similar to the role that Nick can complete in the UK for ESOS) so that the legal compliance can be assured for Delphi.