Category Archives: Award

Green Apple Awards

Green Apple Awards

We are very proud to announce that the Swan Centre has been awarded with a Green Apple Gold Award for environmental best practice. This year’s presentation was held at the Houses of Parliament.

The Green Apple Environment Awards were established in 1994 as an annual campaign to recognise, reward and promote environmental best practice around the world.

Well done team! 🍏


Loo of the Year Awards 2019

Loo of the Year Awards 2019

We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this.

Swan Shopping Centre in Eastleigh have just been awarded Diamond Loo Of The Year, The new level of award for 2019 will supplement the Platinum award and focus on the highest standards of cleaning, special facilities for babies, children and those who need Changing Places or Space to Change toilet facilities – the provision of facilities to meet all user’s needs. In particular the winning report highlights the excellent work undertaken by Dawn Smith and she is mentioned by name in our judges report. Well done Dawn and Team Swan.

Grade, 2 Platinum for The Mall at Cribbs Causeway, Bristol after The Changing Places and toilet facilities provided for guests were inspected by judges from the Loo of the Year Awards with unannounced visit between July and September. In addition to the platinum grade, inspectors also gave Incentive FM Housekeeping Team a special certificate for the outstanding high standards of cleanliness they maintain. We are now considered for major Awards at a prestigious ceremony at the St. John’s Hotel in Solihull on 6th December 2019.

Well done to all!

A Successful year for Incentive FM at the SCEPTRE Awards

A Successful year for Incentive FM at the SCEPTRE Awards

It was a hugely successful year for Incentive FM at the SCEPTRE Awards, a great night was had by all and the victories at Crystal Peaks directly contributed to the overall win by Workman as the main Sceptre award winner for the night.


Security Team of the year Winner Friars Shopping Centre
Security Runner up Bluewater
Security Runner up Crystal Peaks
Customer Service team of the year Runner Up Crystal Peaks
Ops Manager of the Year Winner Steve Salisbury.  Crystal Peaks
Short term retailer of the year Winner Shepherd Neame, Bluewater
Customer Service team of the year Winner Bluewater
Incentive FM – PFM Awards Finalists

Incentive FM – PFM Awards Finalists

Incentive FM thrilled to be shortlisted as 2018 PFM Partnership Awards Finalists, in the category ‘Partners in Retail’ for the full list of finalists please see below!

Today sees the official confirmation of this year’s list of finalists for the Partnership categories within the PFM Awards 2018.

This follows an exhaustive process to ensure that the best entries are put forward within each category as part of the continuing focus on quality and integrity throughout all aspects of the event.

Details of the entrants will now be passed to the PFM Awards independent judges for them to make appointments to visit each service provider and client at their chosen site.

These visits need to be completed by the end of September, after which the judges will meet in early October to report on the details of their visits and decide the winners.

The evening of celebration will take place at London’s The Brewery on 7 November, where the winners will receive their trophies.

Entries for the individual categories within the PFM Awards have a later deadline than the Partnership categories and those wishing to enter either the Account Director of the Year or Young Leader of the Year have until 27 July to supply these.

Nominations for the Peter Middup Lifetime Achievement in FM award have until 30 August to send these and all entries will be discussed by the judging team when they meet in early October.

This year sees the PFM Awards celebrating its 25th anniversary, with the event also adding the strapline of ‘Promoting the best of the outsourced service model’ to its 2018 logo.



Partners in Cleaning

Broadgate Estates with JPC Regent Samsic

PTSG with Historic Scotland

Thames Cleaning with Blackstone


Partners in Cleaning – Public Sector

Atalian Servest with Post Office Limited

Total Support Services with Historic Royal Palaces: Tower of London

Vinci Facilities with London Stadium


Partners in Corporate – Private Sector

Anabas with Callcredit Information Group

Engie with Communisis

PTSG Integral Cables with Skanska


Partners in Corporate – Public Sector

Bellrock with Cardinal Heenan Catholic High School

Kier with Imagile at Berrywood Hospital

UPP Residential Services with University of London


Partners in Corporate Social Responsibility

BNP Paribas Real Estate with Bywaters

Dentons UK and Middle East with Partnerships Matter

JPC Cleaning Services with Chiswick Park – Enjoy Work


Partners in CSR – Public Buildings

Clugston with Nottingham University NHS Trust

Kier with Capital City College Group

Wates Smartspace with Twycross Zoo


Partners in Energy Management

4D Monitoring with Lambert Smith Hampton

Apleona HSG FM with Wrenbridge at Colworth Science Park

Jones FM with Chiswick Park – Enjoy Work


Partners in Energy Management – Public Sector

Aspire Defence Services with Defence Infrastructure Organisation

Engie with London Legacy Development Corporation

Imtech with North West Ambulance Service


Partners in Expert Services

Assurity Consulting with BNP Paribas Real Estate

ebm-papst with Munters

Mitie with White & Case


Partners in Expert Services – Public Sector

Clugston FM with NTW Solutions

GPT Waste Management with Defence Infrastructure Organisation

Qwest Services with Cheshire West and Chester Council


Partners in Relocation

Apleona Workspace with Royal Bank of Scotland

Johnson Business Moves with The Co-operative Group

Pickfords Business Solutions with Vinci


Partners in Retail

Evolve with Vodafone

Incentive FM with Landsec at Bluewater

Vinci Facilities with Debenhams


Partners in SME

Acuity with Antares Underwriting

JPC Cleaning Services with Chiswick Park – Enjoy Work

Where We Work with Newable


Achievement in Facilities Technology



Locale with Savills


SWC Awarded IRATA Certification

SWC Awarded IRATA Certification

SWC, part of Incentive FM Group, has been recognised for its high standard of rope access working and been awarded Corporate membership of the Industrial Rope Access Trade Association (IRATA). The body aims to promote a high standard of working practices across the industry providing clients with peace of mind that they are receiving a professional service that fully complies with health and safety regulations.

In order to gain the membership, SWC had to demonstrate it was able to operate to the high standards required of IRATA, including having a fully trained technical team and safe working practices. Whilst SWC already provides rope access window cleaning services at several landmark buildings, including 110 Bishopsgate (formally Heron Tower) and Verde SW1 in London, this accreditation will enable the company to deliver its cost effective and efficient solution to a wider number of clients across the country.

Gareth Thomas, Managing Director at SWC, said:

“This membership gives our clients peace of mind that all work is completed safely and to the highest standard and that our team not only abides by, but also looks to exceed, the strict guidelines set out by IRATA. This will open many new doors for our team and enable us to give our customers an even more specialised service.”