Southwark Business Excellence Awards 2020
Incentive FM Group have been commended in the Southwark Business Excellence Awards 2020 for Best Customer Service.
Category Archives: Award
Green Apple Awards
We are very proud to announce that the Swan Centre has been awarded with a Green Apple Gold Award for environmental best practice. This year’s presentation was held at the Houses of Parliament.
The Green Apple Environment Awards were established in 1994 as an annual campaign to recognise, reward and promote environmental best practice around the world.
Well done team! 🍏
Loo of the Year Awards 2019
We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this.
Swan Shopping Centre in Eastleigh have just been awarded Diamond Loo Of The Year, The new level of award for 2019 will supplement the Platinum award and focus on the highest standards of cleaning, special facilities for babies, children and those who need Changing Places or Space to Change toilet facilities – the provision of facilities to meet all user’s needs. In particular the winning report highlights the excellent work undertaken by Dawn Smith and she is mentioned by name in our judges report. Well done Dawn and Team Swan.
Grade, 2 Platinum for The Mall at Cribbs Causeway, Bristol after The Changing Places and toilet facilities provided for guests were inspected by judges from the Loo of the Year Awards with unannounced visit between July and September. In addition to the platinum grade, inspectors also gave Incentive FM Housekeeping Team a special certificate for the outstanding high standards of cleanliness they maintain. We are now considered for major Awards at a prestigious ceremony at the St. John’s Hotel in Solihull on 6th December 2019.
Well done to all!
A Successful year for Incentive FM at the SCEPTRE Awards
It was a hugely successful year for Incentive FM at the SCEPTRE Awards, a great night was had by all and the victories at Crystal Peaks directly contributed to the overall win by Workman as the main Sceptre award winner for the night.
| Security Team of the year | Winner | Friars Shopping Centre |
| Security | Runner up | Bluewater |
| Security | Runner up | Crystal Peaks |
| Customer Service team of the year | Runner Up | Crystal Peaks |
| Ops Manager of the Year | Winner | Steve Salisbury. Crystal Peaks |
| Short term retailer of the year | Winner | Shepherd Neame, Bluewater |
| Customer Service team of the year | Winner | Bluewater |
Incentive FM – PFM Awards Finalists
Incentive FM thrilled to be shortlisted as 2018 PFM Partnership Awards Finalists, in the category ‘Partners in Retail’ for the full list of finalists please see below!
Today sees the official confirmation of this year’s list of finalists for the Partnership categories within the PFM Awards 2018.
This follows an exhaustive process to ensure that the best entries are put forward within each category as part of the continuing focus on quality and integrity throughout all aspects of the event.
Details of the entrants will now be passed to the PFM Awards independent judges for them to make appointments to visit each service provider and client at their chosen site.
These visits need to be completed by the end of September, after which the judges will meet in early October to report on the details of their visits and decide the winners.
The evening of celebration will take place at London’s The Brewery on 7 November, where the winners will receive their trophies.
Entries for the individual categories within the PFM Awards have a later deadline than the Partnership categories and those wishing to enter either the Account Director of the Year or Young Leader of the Year have until 27 July to supply these.
Nominations for the Peter Middup Lifetime Achievement in FM award have until 30 August to send these and all entries will be discussed by the judging team when they meet in early October.
This year sees the PFM Awards celebrating its 25th anniversary, with the event also adding the strapline of ‘Promoting the best of the outsourced service model’ to its 2018 logo.
PFM PARTNERSHIP AWARDS 2018 FINALISTS
Partners in Cleaning
Broadgate Estates with JPC Regent Samsic
PTSG with Historic Scotland
Thames Cleaning with Blackstone
Partners in Cleaning – Public Sector
Atalian Servest with Post Office Limited
Total Support Services with Historic Royal Palaces: Tower of London
Vinci Facilities with London Stadium
Partners in Corporate – Private Sector
Anabas with Callcredit Information Group
Engie with Communisis
PTSG Integral Cables with Skanska
Partners in Corporate – Public Sector
Bellrock with Cardinal Heenan Catholic High School
Kier with Imagile at Berrywood Hospital
UPP Residential Services with University of London
Partners in Corporate Social Responsibility
BNP Paribas Real Estate with Bywaters
Dentons UK and Middle East with Partnerships Matter
JPC Cleaning Services with Chiswick Park – Enjoy Work
Partners in CSR – Public Buildings
Clugston with Nottingham University NHS Trust
Kier with Capital City College Group
Wates Smartspace with Twycross Zoo
Partners in Energy Management
4D Monitoring with Lambert Smith Hampton
Apleona HSG FM with Wrenbridge at Colworth Science Park
Jones FM with Chiswick Park – Enjoy Work
Partners in Energy Management – Public Sector
Aspire Defence Services with Defence Infrastructure Organisation
Engie with London Legacy Development Corporation
Imtech with North West Ambulance Service
Partners in Expert Services
Assurity Consulting with BNP Paribas Real Estate
ebm-papst with Munters
Mitie with White & Case
Partners in Expert Services – Public Sector
Clugston FM with NTW Solutions
GPT Waste Management with Defence Infrastructure Organisation
Qwest Services with Cheshire West and Chester Council
Partners in Relocation
Apleona Workspace with Royal Bank of Scotland
Johnson Business Moves with The Co-operative Group
Pickfords Business Solutions with Vinci
Partners in Retail
Evolve with Vodafone
Incentive FM with Landsec at Bluewater
Vinci Facilities with Debenhams
Partners in SME
Acuity with Antares Underwriting
JPC Cleaning Services with Chiswick Park – Enjoy Work
Where We Work with Newable
Achievement in Facilities Technology
AnyJunk
PTSG
Locale with Savills
St Stephen’s at the REVO Shopping Centre conference
Very well done to Carmen Railton from St Stephen’s at the REVO Shopping Centre conference in Brighton, Carmen won an ACE Superstar award for her exceptional Customer Service skills!
SWC Awarded IRATA Certification
SWC, part of Incentive FM Group, has been recognised for its high standard of rope access working and been awarded Corporate membership of the Industrial Rope Access Trade Association (IRATA). The body aims to promote a high standard of working practices across the industry providing clients with peace of mind that they are receiving a professional service that fully complies with health and safety regulations.
In order to gain the membership, SWC had to demonstrate it was able to operate to the high standards required of IRATA, including having a fully trained technical team and safe working practices. Whilst SWC already provides rope access window cleaning services at several landmark buildings, including 110 Bishopsgate (formally Heron Tower) and Verde SW1 in London, this accreditation will enable the company to deliver its cost effective and efficient solution to a wider number of clients across the country.
Gareth Thomas, Managing Director at SWC, said:
“This membership gives our clients peace of mind that all work is completed safely and to the highest standard and that our team not only abides by, but also looks to exceed, the strict guidelines set out by IRATA. This will open many new doors for our team and enable us to give our customers an even more specialised service.”