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Incentive FM bags three-centre retail deal with British Land

Incentive FM bags three-centre retail deal with British Land

Incentive Facilities Management has expanded its retail portfolio after securing a three-year contract with property development and investment company British Land to provide services at three shopping parks.

Under the terms of the agreement, Incentive FM will deliver a range of specialist solutions at Broughton Shopping Park near Chester (cleaning and security), Mostyn Champneys in Llandudno (cleaning) and Queens Shopping Park in Stafford (cleaning). The three locations measure a combined 750,000 square foot, accommodate 4,000 cars, and are visited by more than 19 million visitors each year.

Incentive FM was awarded the contract following a competitive benchmarking exercise and will welcome 21 new colleagues to the business under TUPE regulations, who will each benefit from the company’s dedicated induction and training programmes.

The agreement further strengthens the relationship between the two companies, who have worked successfully together for over eight years.


Source: FMJ

Incentive Charity Motorcycle Run

Incentive Charity Motorcycle Run

A group of intrepid motorcycle enthusiasts from Incentive FM Group companies together with guests raised in excess of £5,000 as they took part in their Inaugural Charity Motorcycle Run. The event – which started at the famous Rycas café at Box Hill in Dorking, Surrey – saw the riders set of for a 2 hour ride to Meon in Hampshire along a beautifully scenic ride through Horsham, Petworth and Midhurst before enjoying a hearty lunch at Loomies café. The more direct journey north in the afternoon, again lead by John Mansfield, Incentive Lynx Security Control Room Manager, took in the delights of Guildford (not all intended!) and everyone safely completed the 110 mile round trip by mid-afternoon. The motorcycle exotica included a vintage Harley Davidson, Classic Italian Laverda Jota, an original six cylinder CBX 1000 Honda from the 80’s, two BMW’s and a variety of fast a gleaming modern machinery.  The long distance award went to Liz Mc Laughlin and Chris Windass who rode their respective bikes from Nottingham that morning and returned the same day…….The money raised for Scotty’s Little Soldiers will help support children who have lost a parent serving in the British Armed Forces.

Jeremy Waud, Chairman of Incentive FM Group, said:

“This event provided the perfect opportunity to mix a variety of staff, suppliers and friends on the open road, whilst making a significant sum of money for a fantastic charity. We all had a great time and encourage others to join in the fun next year – route to be agreed and it will be Friday 29th May 2020.

Palethorpes Bakery Opts for Incentive Tec at Market Drayton Facility

Palethorpes Bakery Opts for Incentive Tec at Market Drayton Facility

Incentive Tec, part of leading independent facilities services company Incentive FM Group, has further strengthened its presence in the food and drink sector after securing the delivery of engineering services to Palethorpes Bakery, part of the Addo Food Group. The company will be delivering a range of dedicated engineering services at the  production facility in Market Drayton.

This new agreement – which represents the first time the two organisations have worked together – incorporates vital M&E and HVAC services.  The support contract will include electrical, refrigeration and pipe-fitting services   They will ensure all existing equipment and infrastructure remains fully functional and compliant with the latest health and safety regulations, whilst also working on any new installations. Outside of regular business hours, Incentive Tec will provide additional 24/7 support from the organisation’s in-house mobile team.

Paul Leese, Chief Engineer at Palethorpes Bakery, said:

it is vital that our production  facility remains operational and runs as efficiently as possible. We were looking for a dedicated partner that would take the time to understand how we work and deliver expertise at every opportunity –  We feel Incentive Tec have the ideal skill set and technical knowledge to support the site on an ongoing basis.

Chris Windass, Managing Director at Incentive Tec, said:

This is an important new business win that illustrates our professional approach and our commitment to delivering best in-class solutions at all times. Our full-time engineers will work very closely with the Palethorpes team, where we will benefit from a truly joined-up approach. Our determination to go the extra mile is a key factor behind our ongoing growth.

Incentive Tec Secures EPAM Contract

Incentive Tec Secures EPAM Contract

Incentive Tec, part of leading independent facilities services company Incentive FM Group, has been awarded a contract by property asset management specialists EPAM to provide a comprehensive range of engineering services across a portfolio of prestigious buildings in Manchester and Leeds.

Under the terms of the agreement, Incentive Tec will be delivering vital M&E and HVAC services, whilst ensuring that all safety systems such as fire alarms and sprinkler systems remain fully operational and compliant. The contract covers three properties in Manchester – One King Street (currently occupied by Waterstones), 1 The Avenue, Spinningfields (currently home to Armani, Australasia, CMS Cameron McKenna and Brewin Dolphin), and 3-5 Charlotte St (Bank of East Asia), as well as St Paul’s House in Leeds.

As part of the contract, an Incentive Tec engineer will be based at each site for one day every week, with additional 24/7 support from the organisation’s in-house mobile team, who are strategically placed across the UK.

Anita Adams, Operations Director at EPAM, said:

Our properties are occupied by some of the biggest names in the world of finance, retail, hospitality and more. Therefore, it is absolutely vital they are maintained to the very highest standard. We were thoroughly impressed by Incentive Tec’s comprehensive service portfolio, expertise and extensive industry knowledge, and we look forward to a successful partnership.

Chris Windass, Managing Director at Incentive Tec, said:

Manchester and Leeds continue to attract significant investment as both local economies thrive. We are honoured to be given the chance to play a vital role in the successful running of landmark buildings such as 1 The Avenue and St Paul’s House in Manchester and Leeds respectively which have become beacons for growth in the north. We are fully committed to providing world-class solutions that deliver true value for money for our clients.

Incentive Lynx Launches ‘Elite’ Team

Incentive Lynx Launches ‘Elite’ Team

Incentive Lynx, the security specialist arm within Incentive FM Group, has set up a dedicated team of ‘relief cover guards’ to ensure that the security and service provided by its core teams is never compromised when someone is off sick or on holiday. The Incentive Lynx Elites has been formed in recognition of the importance of providing high quality cover and follows discussions with key clients.

Each member of the team will be fully inducted and trained on the specific sites that they cover. They are CCTV and DS licensed and will undertake extensive training to include: IOSH; 3-day first aid; World Host service; conflict resolution; ACT counter terrorism awareness; and fire warden training. All site training will be refreshed every four months.

A premium uniform will be provided to ensure that they fit into any corporate environment and can slip seamlessly into any of the teams. They will be stationed at strategic locations across London on a daily basis to ensure a quick response to any gaps that may occur in the core teams.

Stephen Waud, Managing Director at Incentive Lynx, said:

The ability to provide seamless, high quality cover is a key challenge for security companies and a top concern for clients. The Incentive Lynx Elites will ensure that the quality of our operations is maintained at all times, giving our clients full peace of mind.

Twin Peaks Challenge

Twin Peaks Challenge

It may be May, but there’s still snow on summits. Staff from Incentive FM completed the Twin Peaks Challenge this week. The facilities management company walkers overcame aching limbs and painful blisters to raise £7,000 for charity Scotty’s Little Soldiers during the 24-hour challenge.

The team – Bruce McDonnell, Mark Stevens, Glenn Wilson, Claire Rumsey, Steve Alderson, Susan Louwerse, Sheryl Inman, Andy Robbins, Adam Cross, Annie Karastoyanova and Ben Punter – climbed 3,220ft to reach the summit of Scafell Pike in the Lake District. They came down again to drive north to Fort William to scale Ben Nevis, the highest mountain in the UK at 4,412ft.

Bruce McDonnell, Managing Director at Incentive FM, said after:

“Huge congratulations to our energetic team who battled cold conditions to climb these two mountains either side of a long 25-hour drive to the Scottish Highlands. We have raised a substantial amount of money for a fantastic and worthwhile cause, which will make a huge difference to those who have lost parents in tragic circumstances.”

Scotty’s Little Soldiers seeks to support children and young people who have lost a parent while serving in the British Armed Forces. If you’d like to donate, visit this Just Giving page:

Surrey Rugby Incentive FM Knockout Finals Weekend

Surrey Rugby Incentive FM Knockout Finals Weekend

The Surrey Rugby Incentive FM Knockout Finals will be taking place this bank holiday weekend, from 19:30 Friday 03rd.

Kicking off with the Secretary’s Tankard at Esher RFC & the Secretary’s Vase at Reeds Weybridge RFC.

For more information on this event please see details below:

Incentive FM Surrey Finals 2019

Incentive Tec lands Bristol students deal

Incentive Tec lands Bristol students deal

Incentive Tec, the building services business within Incentive FM Group, has been appointed on a new development of student accommodation in Dean Street, Bristol.

The company will be working closely with the main contractor, construction business WRW, on the 12-month project.

The multi-million pound development will include 225 bedroom spaces arranged in self-contained cluster flats, together with ground floor units comprising a cafe, office, and gym, as well as ancillary facilities including communal study space, cycle parking and a shared garden.

Incentive Tec will be responsible for the design and installation of all the mechanical and electrical aspects of the accommodation, including CCTV, door access, fire alarms, smoke vents, sprinklers and air conditioning. The remit also includes all plumbing and heating requirements.

The deal follows a recent installation and maintenance appointment in Somerset.


Incentive FM renews deal with Somerset House Trust

Incentive FM renews deal with Somerset House Trust

Incentive FM has been awarded a contract extension at Somerset House on the Strand, London.


It follows a successful three-year period during which Incentive FM has worked closely with The Somerset House Trust, which was established in July 1997 to conserve and develop Somerset House and the open spaces around it for the public. 

Under the terms of the extension, Incentive FM will provide cleaning and maintenance services to support the trust and its tenants, as well the many and varied events that take place on site. 

These include cinema nights, gigs, exhibitions and the world-famous courtyard ice rink running through the winter months.


Bruce McDonnell, managing director at Incentive FM, said:


“The contract formed a part of the portfolio of iconic destination properties that the Incentive FM Group provides service and support to, including The Covent Garden Estate, The Royal Shakespeare Theatre and Liverpool Football Club”.


Source: FM-World