A FRESH APPROACH TO INTEGRATED SERVICE DELIVERY
When we started in 2001 we set out to bring a fresh, dynamic approach to facilities management based on quality and results delivered by a flexible, highly-motivated team of individuals that each had a personal stake in the business, oh yes – and to have some fun along the way.
Professionally delivered facilities services to let you get on with managing the bottom line
Do you know, that’s pretty much what we’ve achieved. We took our values to the market and they clearly struck a chord: steadily adding customers and winning awards along the way. And now, we have group companies and divisions specialising in; consultancy, cleaning, security, fit-out and catering which means we can also provide solutions to organisations that don’t need a full contract facilities management service.
We may have grown up and now offer a lot more than just integrated service delivery but we’ve not lost sight of the essence of our success: we are a £40 million company but we still have a flexible, dynamic, personal approach, and oh yes – we make sure we have fun along the way.
Group Board

Jeremy Waud
Chairman
Jeremy started the Incentive FM Group along with Bill Pollard, Paul Dunkley and four other colleagues back in January 2002.…
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Martin Reed
Chief Executive
Martin joined Incentive in 2006 following a long career in the parcels and logistics sector. In his previous roles Martin…
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Bill Pollard
Director
Bill has been with the company since its inception and was head hunted by Jeremy Waud to join Select FM…
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Martin Athey
Company Secretary
Martin is our Company Secretary. Martin qualified in 1980, he heads the business & commercial team at Corelaw LLP based…
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Stephen Wright
Director
Steve is a time served senior figure in the British contract cleaning industry, having spent much of his life in…
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Paul Wickman
Group Finance Director
Paul has had a highly distinguished career in international finance having worked in commerce for RCA in the music business…
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OUR VISIONS AND VALUES
Our Vision – To have staff who love working for us and clients who love working with us.
Our Mission – To exceed our stakeholders objectives and deliver continued year on year profitable growth through the development of great teams in our client locations and supporting them with the industries best management.
Our Values – We are a business that combines enthusiasm with experience and our employees can work in an environment that is creative, sociable, hardworking and fun. Our core values are integrity, respect and loyalty and these underpin everything we do. We operate within strict legal and ethical guidelines…We trust our staff and allow them the freedom to make the right decisions…We will be open with our clients and allow for a true partnership to be established where all benefit.
“Our self delivered transparent delivery model gives our clients all the flexibility of an in house team and all the benefits of an outsourced one – it really is the best of both worlds”